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Utilitarian Ethics and the Purposeful Creation of Dissatisfaction
Journal article   Peer reviewed

Utilitarian Ethics and the Purposeful Creation of Dissatisfaction

Jeffrey Bailey and Jason Porter
Journal of global business issues, Vol.2(1), p.23
01/01/2008

Abstract

Business ethics Customer satisfaction Ethics Market strategy Marketing Negative campaigning Political advertising Product development Studies Utilitarianism Voter behavior
We briefly describe the marketing practice of purposefully creating dissatisfaction. We employ a utilitarian ethics framework to examine the practice. There is a predominance of negative consequences associated with purposefully creating dissatisfaction, especially in light of growing global economic development. We conclude that the practice should be minimized or discontinued. [PUBLICATION ABSTRACT]

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