Abstract
The mass-elite congruence in politics is key to a healthy democracy. Existing research uses the match between citizens’ ideological positions and those of political elites and parties to assess satisfaction with democracy over time and across countries. However, mass-elite ideological congruence does not necessarily guarantee mass-elite overlap in ideological polarization, the implications of which for democratic satisfaction are little known. Accordingly, our article examines the link between the mass-elite ideological polarization congruence and democratic satisfaction in a multinational context. We reason that when polarized electorates feel let down by their parties’ depolarization, these ideologically polarized people would grow frustrated with the disconnected democratic system (seen as ineffective in meeting citizens’ expectations and delivering meaningful political alternatives). Then, we find that electorates who do not consider their affiliated parties to be as ideologically polarized as themselves tend to be dissatisfied with the way democracy works in their countries. Our additional inquiries suggest that this democratic dissatisfaction parallels ambivalence in democratic commitment. We also find that the perception of no differences between parties, and affiliation with populist and losing parties amplifies these disappointed polarized electorates’ dissatisfaction with democracy.